Privacy Policy
Last updated: August 2026
City Motors ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you contact us or bring your vehicle to our workshop, how we use it, and the choices you have. We comply with the New Zealand Privacy Act 2020.
1. Information we collect
- Contact details you give us — name, phone number, email address.
- Vehicle information — make, model, year, registration and service history.
- Records of work performed, quotes and invoices.
- Messages you send via our enquiry form, email or phone.
2. How we use your information
- To respond to your enquiries and book vehicles in.
- To carry out and document work on your vehicle.
- To send invoices, receipts, and WOF reminders.
- To meet our legal and tax obligations.
3. Sharing your information
We do not sell your personal information. We only share it where necessary — for example with parts suppliers, payment processors, or where required by law (such as NZTA Waka Kotahi for WOF records).
4. How we store and protect it
Your information is stored securely in our workshop management system and physical records, accessible only to authorised staff. We keep records for as long as needed for servicing history, legal and tax requirements.
5. Cookies and our website
Our website uses minimal cookies and may load an embedded Google Map. Google may set its own cookies — see Google's privacy policy for details. We do not run advertising trackers.
6. Your rights
Under the Privacy Act 2020 you can request access to the personal information we hold about you, ask us to correct it, or request that we delete it (where we are not required to keep it). Contact us using the details below.
7. Contact us
City Motors
4/2 Porowini Avenue, Morningside, Whangārei 0110
Phone: 09 438 9350
Email: office@citymotors.co.nz
8. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.